In this course, students will further develop their client communication skills. In particular, they will learn to provide advice to owners, make persuasive arguments regarding best health practices, and express empathy in appropriate situations. Students will also hone their history-taking and interview skills. They will also be required to draw upon their prior learning throughout the program, with particular emphasis on animal nutrition and behaviour in providing advice and making recommendations. Students will engage in discussions, role-playing, self-assessment and peer-assessment in order to help them develop their communication skills in a variety of scenarios.